State Farm® Insurance Agent Travis Gilday

"Joseph was so very pleasant and helpful. Great customer service. Very patience with a older person. You need to keep him and promote him. I wish there were more like him I'm other business. He's restored my faith that there are still good customer service out there. God bless him. State Farm gave me a great renters insurance rate thanks to Jiseph."

"Travis has helped me but unfortunately with my life insurance policy, no so much. I had 2 policies but my unverisal policy, I had to pull some money out. I spoke to Travis about a letter I received from state farm and we spoke about the best way to handle it. I decided to cancel it and get some of my money back received another letter telling me my policy had no cash value. I emailed the letter to Travis and Carlos 8 days no response had to call and spoke to Carlos about it. He got back to me and said with me canceling before 2 years of having the policy I would be pay early termination fee which Travis never told me and I decided to cut ties with State Farm and Travis because of this situation."

"I was referred to Joseph, as a friend recently had an excellent experience with him. I called today and he was out of the office, so I spoke with Carlos. Now I am Team Carlos all the way! How nice to get great customer service along with a genuinely great guy. It made changing insurance a fun time. (what?) We had lots of laughs and he found policies to meet my needs in a kind and professional manner. I will definitely refer him to my friends and hope to meet him in person one day!"

"(Translated by Google) They have an excellent service, they are very kind, especially Carlos who speaks Spanish and is always very kind with his answers and with a lot of patience he does everything possible to help, thank you very much. (Original) Tienen un servicio excelente son muy amables, en especial carlos que habla español y siempre es muy amable con sus respuestas y con mucha paciencia hace todo lo posible por ayudar muchísimas gracias."

"(Translated by Google) It was very gratifying to have communicated with an insurance company and to have had a very good experience because of the treatment of the representative in my own language and especially because of the interest in giving the best possible service to the client. Something that I appreciate and value a lot... It was very gratifying to have communicated with an insurance company and to have had a very good experience because of the treatment of the representative in my own language and especially because of the interest in giving the best possible service to the client. Something that I appreciate and value a lot... (Original) Fue muy grato el haberme comunicado con una compañía de seguros y haber tenido una muy buena experiencia por el trato del representante en mi propio idioma y en especial por el interés de dar el mejor servicio posible al cliente. Algo que aprecio y valoro mucho... It was very gratifying to have communicated with an insurance company and to have had a very good experience because of the treatment of the representative in my own language and especially because of the interest in giving the best possible service to the client. Something that I appreciate and value a lot..."

"Bobby and Travis were very helpful and informative as they helped me continue to be in great standing with my policy. It didn’t take long to s complete the process and I am very happy with the customer service I received. Keep up the great work Bobby and Travis 👏🏾😉"

"I couldn't be happier with the outstanding service I received from my new insurance agent, Joseph! From the very first interaction, he has proven to be an invaluable resource and a true professional. If you're looking for an insurance agent who goes above and beyond to assist you, look no further. He took the time to thoroughly explain all the available coverage options, making sure I understood each one and how they would apply to my specific needs. This level of personalized attention was both refreshing and reassuring. What sets Joseph apart is his genuine care and commitment to his clients. He treated me like a friend rather than just another customer. He patiently addressed all my questions and concerns, and I never felt rushed during our conversations. He made sure I felt confident in my insurance decisions and was always available to assist me, even after our initial meeting. Navigating the insurance world can be overwhelming, but Joseph made the entire process smooth and stress-free. He tailored a policy that not only provided excellent coverage but also fit my budget perfectly. I feel secure knowing that I have the best possible protection for my needs, thanks to his guidance. Besides his professionalism, Joseph's responsiveness deserves special mention. Whether through email or phone calls, he was always prompt in getting back to me, which made me feel valued and taken care of. I highly recommend Joseph to anyone seeking a fantastic and helpful insurance agent. His dedication, knowledge, and genuine desire to assist his clients make him a standout professional. I am grateful for his exceptional service and will continue to recommend him to friends and family without hesitation. Thank you, Joseph, for being a truly outstanding insurance agent!"

"I highly recommend this office. I have mostly spoken over the phone with Carlos and Michele. They are both great with customer service. I was having some problems with my policy and they both went over and beyond to help me. They both ALWAYS returned my calls and I made several calls. Michele is like a bff to me over the phone even though I have never met her in person. You can hear the kindness in her voice over the phone. Every time I call, I say that I am sorry to bother you again and Carlos and Michele tells me that I am no bother and that they are here to help me, which they do. I look forward to going to their office one day to meet them in person. NOTE: When I first was transferred to State Farm from my former agent who retired, Travis personally call me and welcomed me to his agency and was nothing but nice over the phone. Thank you guys for excellent customer service because it means a lot."